Shipping Policy

Thank you for shopping with NAMAMA LLC! We strive to provide a smooth and efficient shipping experience for all of our customers. Please review our shipping policy below for details on shipping methods, costs, and delivery times.

1. Order Processing

• Orders are processed within [X] business days (excluding weekends and holidays) after payment has been received and cleared.

• If you place an order on a weekend or holiday, it will be processed on the next business day.

• During peak times (such as holidays or sales events), please allow extra time for processing.

• You will receive an order confirmation email once your order has been successfully placed and a shipment confirmation email with tracking details once your order has been dispatched.

2. Shipping Rates and Delivery Times

We offer the following shipping options:

Please note that delivery times are estimates and may vary depending on your location and external factors like weather or carrier delays.

3. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can track your package directly on the carrier’s website using the tracking number provided.

4. Shipping Restrictions

• We currently ship to [list of countries, if international shipping is offered] and within the United States.

• Certain items may not be eligible for shipping to all locations, and we reserve the right to cancel or modify orders if necessary.

• We do not ship to P.O. Boxes or military addresses (APO/FPO/DPO) at this time.

5. Free Shipping

We offer free standard shipping on orders over [insert amount] within the U.S. only. Free shipping promotions apply automatically at checkout and cannot be combined with other offers.

6. Damaged or Lost Items

• If your order arrives damaged or if you believe your package has been lost, please contact us within [X] business days of receiving the shipment.

• We will assist in resolving the issue with the carrier or provide a replacement as appropriate.

7. Customs, Duties, and Taxes (for International Orders)

• For international shipments, the recipient is responsible for paying any customs duties, taxes, or other charges that may apply. These fees are not included in the shipping cost and are determined by the destination country.

• NAMAMA LLC is not responsible for delays or additional charges due to customs processing.

8. Address Changes

• Please double-check your shipping address at checkout. We cannot make changes to the shipping address once an order has been processed and shipped.

• If you notice an error after placing an order, please contact us immediately at namama@namamausa.com. While we cannot guarantee changes, we will do our best to assist you.

9. Shipping Delays

While we make every effort to ship orders promptly, delivery times may be affected by factors beyond our control, such as weather, strikes, or other issues with the carrier. We are not responsible for delays caused by external factors.

10. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us:

NAMAMA LLC
30 N Gould St Ste 53262
Sheridan, WY 82801
Email: namama@namamausa.com